Reviews (295)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.

July 17, 2026

Seel has been a great solution to the shopping experience. The team is also very professional, we highly recommend this application!

FitVille
United States
11 months using the app
July 22, 2026

Game changer for store support!
Having Seel handle lost, damaged, or stolen packages automatically is a total game changer. Our customers love the hassle-free claim process, and it takes a huge load off our support team. Highly recommended for any Shopify store!

LUMIOSA DESIGN
United Kingdom
2 months using the app
July 21, 2026

Simple setup, huge impact! Seel installed in seconds and instantly boosted customer trust at checkout. Fewer disputes, happier customers, and way less headache for our support team. Highly recommend!

Momfann
United States
7 months using the app
July 21, 2026

Finally, peace of mind for our customers! Seel makes shipping protection effortless. Our buyers love the extra security, and we love how it cuts down on refund headaches. Zero setup hassle – works like a charm right out of the box.

Jocoevol
United States
6 days using the app
July 20, 2026

Very user-friendly app! It effortlessly handles all our shipping and logistics-related after-sales issues. Our post-purchase customer satisfaction has noticeably improved since we started using it. Highly recommend to any Shopify store!

Magarri
United States
4 months using the app
July 21, 2026

An excellent plugin. For us Shopify sellers, it has resolved many after-sales issues and created a delightful shopping experience for customers, leading to higher repeat purchase rates and increased order conversions. Highly recommended.

CozysHome
United States
6 months using the app
July 21, 2026

This is an outstanding plugin; it boosted our conversion rate by over 20% and has been a great help with after-sales support, significantly reducing customer complaints. We are very satisfied with it and highly recommend it to other sellers.

Okayrun
Hong Kong SAR
2 months using the app
July 21, 2026

Seel is easy to set up and integrates smoothly with our Shopify store. It gives customers extra peace of mind at checkout while helping improve the overall shopping experience. The support team is responsive and professional. Highly recommended!

Mukiya
Hong Kong SAR
6 months using the app
July 19, 2026

Very user-friendly. It can resolve a series of after-sales service issues caused by logistics problems during the process, and customer satisfaction is relatively high as well.

FREYARA UK
Hong Kong SAR
9 months using the app
July 20, 2026

Simple setup, reliable service, and no issues so far. It's a nice addition to our checkout and gives customers more confidence when placing orders. Knowing that Seel is used by many well-known brands also gives our customers extra confidence in our store.

RICHRADIQS
United States
6 months using the app