Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.
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The absolute WORST app. We have installed the app, Tried to get it connected to our shop - It says the app isn't installed when we log in to Seel. We have opened multiple support tickets over the last month and gotten ZERO replies or any assistance to resolve this. We really thought this would be great to have on our site but after receiving zero replies to support tickets, zero emails back and zero communication no matter how many times we requested support this is not worth it and is bad business. I am sure after this review gets posted we will either receive a reply here finally or a reply to our multiple support tickets which is unfortunate it would have to take a bad review for them to reply.
Good!
goooooooooooooooooood！
The service was very good and basically met the customer's needs.s
Easily a full 5-star rating with zero reservations — Seel has been an absolute game-changer for our Shopify store.
Setup was lightning-fast and ran completely stable from day one, and it has already dramatically cut down the support hours our team spends resolving shipping-related issues. Since we added their checkout protection feature, we’ve seen a clear, measurable uptick in order conversion rates, with plenty of customers actively opting into coverage for their purchases at checkout.
Shoppers find the claims process intuitive and straightforward to navigate, and their support team is consistently responsive, thorough, and knowledgeable whenever we reach out for help. The app streamlines our entire post-purchase workflow end to end, while giving customers greater peace of mind and confidence when buying from our store. It’s an indispensable, high-value tool for any Shopify merchant — we cannot recommend it highly enough.
This app is fantastic. I don't know what we would do without it as a small business. Seal provides our customers with peace of mind during checkout, knowing they are covered in case of any delivery issues. It reassures everyone and saves us the hassle of having to chase up couriers. If you are a small business, you definitely need Seal!
This app is amazing for providing our customers with peace of mind when it comes to returns. As a small business, handling returns can be tough, but this tool has taken that worry off our plate!
It's very good.
great
It provides excellent assurance and helps build trust.
