Reviews (406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable long-term solution for streamlining returns and exchanges, reducing manual work and emails. They like the intuitive self-service portal, easy label/QR generation, and clear automated updates. Many highlight flexible, customizable workflows, strong integrations with Shopify, shipping tools, Klaviyo, and WMS, plus transparent pricing. Support is frequently described as exceptional, with fast, knowledgeable help and proactive setup assistance.
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The ReturnGo team is amazing and been so helpful with set up and questions as they come up. Highly recommended.
Excellent customer service! All the problems we have encountered so far have been resolved within minutes/hours!
Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses
We are satisfied with ReturnGo, and the customer support is excellent. It was a good replacement for Return Magic.
Amazing solution! A must have app.
Return go provide us exchange and return experience. Support teams is great.
Well done
Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.
So far excellent app with even better support. If you're looking to automate the returns process, this is the right choice.
Amazing app! It totally simplifies returns/exchanges. Worth every penny. Eyal & Aviad were an amazing help to my experience!
Once you get someone they offer a great service! Through the chat seems to be the best way to communicate with the service team.
Great customer support (Mike). Made alot of changed to fit our website's need. Very professional and a great overall experience.
