Reviews (406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a reliable long-term solution for streamlining returns and exchanges, reducing manual work and emails. They like the intuitive self-service portal, easy label/QR generation, and clear automated updates. Many highlight flexible, customizable workflows, strong integrations with Shopify, shipping tools, Klaviyo, and WMS, plus transparent pricing. Support is frequently described as exceptional, with fast, knowledgeable help and proactive setup assistance.
Refine
-
By rating
Super app, best pricing.. very easy to set up rules.. had couple of doubts and the support was super awesome too! Keep it up team!
Setup was easy, team was very communicative and helpful in answering my questions - overall great experience and very functional!
quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward
Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.
This is a great App. If you're looking a return & exchange portal, I highly recommend it and customer service is just outstanding.
Just got this and so far so good! Customer service is OUTSTANDING!!!! They are so very helpful and took time to explain everything!
Excellent app and Great Support.
These guys are always ready to help
I can count on this guys every time to get anything resolved.
ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.
Their support is sublime. Incredibly helpful throughout the entire process and they even gave me access to features that were in beta.
ReturnGo is fantastic! Their staff is incredibly knowledgeable and helpful. Truly a top-notch service that I would reccomend to anyone.