Reviews (406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable long-term solution for streamlining returns and exchanges, reducing manual work and emails. They like the intuitive self-service portal, easy label/QR generation, and clear automated updates. Many highlight flexible, customizable workflows, strong integrations with Shopify, shipping tools, Klaviyo, and WMS, plus transparent pricing. Support is frequently described as exceptional, with fast, knowledgeable help and proactive setup assistance.
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Awesome returns app! Great functionality, nice price and super good support. The integrations work and it has streamlined our operation and removed much manuality. Two thumbs up!
Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.
ReturnGo is an intuitive and nicely designed app. my experience with the app is a positive one.
The support team for this app is fantastic. They provided great assistance. Thank you!
If you have more than one warehouse, this app is for you as it can return to multiple locations, which other apps are lacking. The installation is fast and easy, and the team is great.
The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!
Lian helped me get this setup for our returns. It took maybe 10 minutes on a chat and a zoom call. This has been the easiest return system that we tried. Others were very confusing. Thanks again!!
I am so happy with my consultation call with Lian at ReturnGo, I would have spent hours trying to set everything up myself but Lian walked me through every step and made the entire process so easy.
Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !
We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+
What I love most about this app is the endless possibilities. Once you've got the hang of it and covered your returns preferences, you can move on to create a customer retention methods and much more.
