Reviews (407)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable long-term solution for streamlining returns and exchanges, reducing manual work and emails. They like the intuitive self-service portal, easy label/QR generation, and clear automated updates. Many highlight flexible, customizable workflows, strong integrations with Shopify, shipping tools, Klaviyo, and WMS, plus transparent pricing. Support is frequently described as exceptional, with fast, knowledgeable help and proactive setup assistance.

November 22, 2023

Fantastisk support - de svarer hurtigt og udførligt på alle de udfordringer vi har haft.

Ivylee Australia
Australia
3 months using the app
September 14, 2021

ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos

LM ESPER
Brazil
4 months using the app
June 2, 2022

Application très efficace, service et accompagnement très efficace. Nous recommandons sans hésitation

Quintessence
France
20 days using the app
May 24, 2022

The App works really well for all around return & exchange cases, also customer service has been wonderful.

thisisneverthat® KR
South Korea
6 months using the app
March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

Pietro Brunelli
Italy
9 months using the app
June 14, 2022

Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.

Nugnes 1920
Italy
14 days using the app
May 5, 2022

Fantastisk app. Den sparer os for en masse tid, og det hele er struktureret og giver samtidig en god kundeoplevelse.

the last conspiracy
Denmark
About 21 hours using the app
February 8, 2023

Super application. Je recommande à tout ceux qui souhaitent automatiser les échanges et retours. Super réactif. Top !

FXD WORKWEAR
France
About 1 month using the app
March 27, 2023

Great app, looking for this around 2 years. This app have everything you need in a return portal and costumer service is awesome!

The Garrison | NL
Netherlands
4 days using the app
July 4, 2022

L'équipe est très présente pour répondre à l'ensemble de mes questions. De plus l'application est très complète et répond à l'ensemble de mes besoins.

Valérie Simon
Canada
7 days using the app