AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,542)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Carrot & Stick
Australia
14 days using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app
April 9, 2024

Very helpful assistance from Neha understanding how the product information flows from Aftership to Shopify

cabbagesandroses
United Kingdom
7 months using the app
April 9, 2024

Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.

Arbortec Forestwear
United Kingdom
Over 4 years using the app
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
April 1, 2024

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

La Bohème Lifestyle
Australia
Over 3 years using the app
March 20, 2024

Quick and very helpful support!

SABIDURI
Switzerland
17 minutes using the app
March 19, 2024

Very helpful tech support and my issue was resolved quickly.

SAINT CHIC
United States
Over 4 years using the app
March 19, 2024

Ayush was great helping me with the app and walked me through the steps. Awesome App! Great Support

Old Gringo Boots
United States
Almost 4 years using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app