AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,542)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

March 12, 2021

Very good customer service. Good features and solved our returns center needs. Will continue to use.

Rubber N' Road Cycling
United States
About 2 months using the app
April 15, 2021

Great App! Great Costumer Service! We use this for a long time now and got nothing to complain about!

Pablo & Capone
Germany
About 1 year using the app
April 20, 2021

Very good customer service to solve any issue. Apps works very well and easy to learn how to use it.

Platanomelón
Spain
11 months using the app
Edited June 30, 2021

This app is a great option if you want to automate the return process for customers! Would recommend

DirectPrice
Australia
18 days using the app
November 27, 2021

They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!

Pittie Clothing Co.
United States
About 2 months using the app
December 23, 2021

great app - provides everything you need for smooth tracking of your returns with variety of statuses

Beflax Linen
United States
Almost 4 years using the app
Edited March 10, 2022

Support was super helpful with the set up of the account and was quick to responding to my questions

Project Blank
Australia
12 months using the app
April 26, 2022

Great shopify app highly recommend it use. Great customer service too. Highly recommend shopify app.

Freestyleshop
United States
About 2 years using the app
May 21, 2022

So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth

ESSENCE BY ESOHE
United States
14 minutes using the app
June 1, 2022

I was very happy with the services offered on this platform!
I can't wait to use it for our business.

myselflingerie.com
United States
7 minutes using the app