Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
Refine
-
By rating
Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.
Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊
- Kevin & Rivo Team
Abbie is amazing. This is the level of support all brand owners need!
We're so glad you feel supported! Thank you for the great feedback. We're here whenever you need us!
- Kevin & Rivo Team
Pete was very helpful and quick to resolve my concern. Thanks
That's fantastic to hear—thank you! We're always here to help, so don't hesitate to reach out if you need anything else! 😊
- Kevin & Rivo Team
Absolutely love the app, they give you so much support and tips on how to improve your page. Thanks Arianne. Definitely recommend!
Thanks for the love and recommendation! We're thrilled to support and provide tips for your page's success. Here to help anytime!
- Kevin & Rivo Team
I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!
So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉
- Kevin & Rivo Team
I had a great experience with Abbie! She was super helpful with my questions and gave awesome suggestions for my online store. The app works perfectly with Shopify, making things so much easier. Big thanks to Abbie!
Thanks a ton for your awesome feedback! We’re glad our support could help you out, and that the app is making your Shopify experience easier. 😊
- Kevin & Rivo Team
The customer service is super nice (Arianne) was who I had she was amazing with helping me figure out all my questions and gave me step by step so I knew how even if she did it for me. They are quick to respond and very informative on there site. Look forward to working with them again!
Thanks for the awesome review! We're glad we could help and make things clear for you. Can't wait to work with you again!
- Kevin & Rivo Team
Best service in a while Arianne needs a pay rise so kind and friendly and got everything sorted on my account thank you
Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means the world to our support team!
- Kevin & Rivo Team
great customer service ! helps out heaps with questions and fast service all round.
So glad to hear you're happy with our service! Thanks for the kind words about our speed and helpfulness. Here whenever you need us! 😊
- Kevin & Rivo Team
Jel has been responsive and great help.
Glad our support could assist you effectively! We appreciate your positive feedback!
- Kevin & Rivo Team
