Reviews (1,440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Has the features I need at a fair price. Good responsive support as well.
Thanks for your feedback! We're glad you're finding what you need with us. Excited to impress you further as you continue! 😊
- Kevin & Rivo Team
Mica helped me out tremendously even with an issue that was not related to the Rivo application. Five stars all around!
Awesome! Going above and beyond for you is what we love to do. Thanks for the five stars! If you need us, we're always here.
- Kevin & Rivo Team
really loving this app. works great and they've got great customer support. I will recommend it for anyone looking to add rewards and loyalty programs.
Thanks for the love and recommendation! Thrilled to hear you're enjoying the app and our customer support. We're here to make your experience even better!
- Kevin & Rivo Team
Very Nice customer service and even gave additional advice! Awesome service
Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
She did an awesome job .. answered all my questions and even went the extra step to provide additional information.
So glad you found the support team helpful! We always strive to go the extra mile for our customers. Thank you for your kind words!
- Lea & Rivo Team
Loved the speed and quality of service. MICA makes you feel like you are part of the team. Thank you Mica.
Ryder
Thank you so much! We're thrilled you enjoyed our fast and speedy support. Our team is always here to help in any way we can!
- Lea & Rivo Team
Great experiance thus far! We're excited to grow our business with the Rivo apps.
Easy to set up - Excellent technical help & customer service
Highly recommended
So glad to hear you're having a great experience with our app! 🎉 We're super excited to support your business growth! If you need any assistance, our team is here for you!
- Lea & Rivo Team
Jel was so helpful, fixed my initial issue and gave me tips on other ways to update my store and make it look more professional! Thanks again Jel!
We're thrilled to hear that our team was able to help you out and provide tips for your store! Thanks for choosing Rivo, we're here for you anytime!
- Lea & Rivo Team
Paul was amazing agent straight the point and very helpful! The customer service is amazing! Very good app!
Thanks so much for the kind words! Our support team is here to make your experience incredible! Glad you love the app!
- Lea & Rivo Team
I chatted with Jel and she was very helpful! Solved my problem right away and was very happy to help. She even removed the ’powered by Rivo’ branding for me. If i ever need help i hope i get her out sometime as sweet as her.
So glad to hear that you had a great experience with our app and support! We always aim to go the extra mile to help and we're happy to hear we could provide a solution quickly.👍 If you need any further help, don't hesitate to reach out! We're here for you.
- Lea & Rivo Team
