Reviews (1,439)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

July 5, 2021

I use this app to help me gain more members. so far so good. No complaints here. You should give it a try.

A Little Dis An Dat
United States
About 2 months using the app
Rivo replied July 6, 2021

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

December 9, 2021

This app is amazing. It has so many features and it is very easy to go around and customize it. I love it.

Creating Perfume
United States
About 1 hour using the app
Rivo replied December 10, 2021

You are awesome! 🤩 Thank you so much for the 5-stars and for the positive review! Cheers, Kevin

February 10, 2022

Sehr guter Support. Unkompliziert und einfach. find ich echt gut. Kann ich nur jedem gerne weiterempfehlen.

Pfoten Store
Germany
25 minutes using the app
Rivo replied February 10, 2022

Schön, dass Sie mit unserem Kundenservice zufrieden sind! 😄 Vielen lieben Dank für die 5 Sterne und dass du uns der Community weiterempfiehlst. Wenn wir sonst noch etwas tun können, um zu helfen, lassen Sie es uns einfach wissen. Tschüss, Kevin

February 24, 2022

Great! More importantly Abbie was great! It's been a great addition to my store & customer service is fast!

Lexi Naturals
United States
2 days using the app
Rivo replied February 25, 2022

We're so glad you're happy with our app and services! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

June 4, 2022

The app works as expected. And the great customer service is super helpful. I will definitely recommend it.

Milky Paw Scents
Canada
1 day using the app
Rivo replied June 6, 2022

We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

March 25, 2022

Ryan was great help and enjoying this app so far! I appreciate the quick help and the communication is great.

Euvoïa
United States
9 days using the app
Rivo replied March 25, 2022

Thank you so much for the 5-star review team Euvoïa! 🙌 We're always here and happy to help! Cheers, Katherine

July 11, 2022

A very useful app and has excellent customer service, Abbie was very responsive and helpful beyond expectations

Outlet Designers
United States
10 months using the app
Rivo replied July 12, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

December 24, 2021

Abbi was great to work with very friendly and easy to work this company deserves 5 stars the best in the business

Kalmes Foods
United States
About 3 hours using the app
Rivo replied December 24, 2021

Awesome! This review made our day! 🤩 We are so glad you are satisfied with our customer service! Thank you so much for the kind words, and we are here anytime you need us. Much appreciated, Kevin

February 2, 2022

Harleen from customer support was the best. These people are a pleasure to work with and the software works great.

Laura's Legacy Boutique
United States
9 months using the app
Rivo replied February 2, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

July 22, 2022

lance was a great help. took care of what i needed with urgency and professionalism. thank you for your help today.

California Shooting Supplies
United States
8 days using the app
Rivo replied July 22, 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Much appreciated, Kevin