Reviews (1,443)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

December 8, 2021

Amazing app and equally amazing customer service! Although unless you pay, the customer cannot use their reward points :(

AntiBeauty
Australia
5 months using the app
Rivo replied December 8, 2021

We are grateful that you are happy with our app and customer service. Thanks so much for leaving a review! If you have any clarification or questions about the rewards program, drop us a line anytime, and we would be happy to answer. 😊 Best regards, Kevin

February 11, 2022

They have really great customer support and helped me get on my way in no time. Took the time to verify everything for me.

Dotty's Farmhouse
United States
About 2 hours using the app
Rivo replied February 14, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

September 20, 2021

i used this app to create loyalty program asked to confim my store in the chate they were were very quick to reply and help

McNasty Studios
United Kingdom
1 day using the app
Rivo replied September 20, 2021

Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

August 15, 2022

I just started with the app (love it so far) and Abbie did a great job helping me get it set up and answering my questions.

The Feral Bones
United States
32 minutes using the app
Rivo replied August 16, 2022

Thank you so much for the positive review and for choosing our app! 🙌 Much appreciated, Kevin

January 13, 2023

Mica is the best! super fast response and very helpful! she even recommended helpful tips for my shop !! thank you mica :D

Urths Garden
United States
12 days using the app
Rivo replied January 16, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

December 18, 2021

My customers love gaining rewards for shopping in my store. Customer service is super easy to work with and have access too.

FourCubsKreations
United States
8 months using the app
Rivo replied December 20, 2021

Thanks so much for the positive 5-star review! Best regards, Kevin

January 10, 2022

This is app very helpful and always is ready to help! Ryan did a great job of making me comfortable and answering my questions!

Adé Kanmi
United States
3 months using the app
Rivo replied January 10, 2022

It's our great pleasure to see you have a 5-star experience. So glad you are happy with our app and customer service! 🙌 Feel free to reach out to us anytime if you have any other questions or if we can help in any way. Best wishes, Kevin

December 20, 2022

Great app I would recommend it 100%. The customer service team was amazing Abbie helped me resolve my issue in a timely manner.

ZstyleShop
United States
2 months using the app
Rivo replied December 20, 2022

We're so excited that you love our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

February 17, 2022

Abbie was AMAZING per usual. Outstanding customer service. Thank you Abbie! The app is very easy to use as well. Highly recommend.

SpreadLaLuz
United States
About 1 hour using the app
Rivo replied February 18, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

March 7, 2022

100% recommended. It is clean, neat and easy-to-use :) I loved it
100% recommended. It is clean, neat and easy-to-use :) I loved it

Merch_55
Mexico
About 2 hours using the app
Rivo replied March 7, 2022

Thanks for the 5-stars and for recommending us. 🍻 Cheers, Kevin