Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Even as a small business you still feel super supported with whatever you need. Arianna is the best and the sweetest! Best customer service ever
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
The support I received when asking a couple of questions was very professional and helpful - it resolved my query easily - would recommend this app.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Just started with the app, so we'll see how successful it is...but the customer support has been wonderful...Abbie was particularly pleasant and helpful!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
I just started using this app. So far the program is working well, and customer service is very efficient. Pete was very helpful and quick when assisting me.
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Arianne from customer support went above and beyond to help my configuration issues as I start enabling the Rivo Loyalty app. Kudos to her and the support team!
Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 All the best, Kevin
It's easy to use and customize, and customer service chat online was very easy and fast. I would recommend this app for anyone looking for a loyalty program for their shop.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
This app is very easy to use and has so many cool features. Lance went above & beyond to provide great service and help me get started. Great customer service. Thanks again!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Very attentive and personable!! It felt great not talking to a bot! Thank you to Pete!! Pete made sure I had everything I need to properly operate this app!! Thank you Pete!!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Lance was super helpful, and COMPLETELY removed my limit, not just doubled it. Rivo's support responded within a minute at 8 AM PST on a Saturday. Very impressed. Thank you, rivo!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Best wishes, Kevin
