Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Arianne was very helpful, she helped me not only with the issue I had but she suggested some more changes to my settings that would have made the website more attractive and easy to use. Really grateful. Amazing customer service.
So glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I am really amazed by the big quality of the app, that it is really useful and for sure it will make customers very happy. Also I want to spend time describing how amazing, kind and smart is the customer care. Really suggested!!!!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!
We're so excited that our app has provided excellent results for your store so far! 🚀 Thanks so much for the awesome feedback and review! All the best, Kevin
I am using this App to help attract more traffic to my website. Although I am new to this App I am glad that I installed it on my store because I feel content that my customers will be rewarded and that will encourage them to repeat orders.
Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Super easy to setup and a lot of options to modify to make it perfect for you, even with the free version! Their online chat is so quick to respond and more than helpful to provide advice and help fix issues. Vicky was especially helpful :)
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best regards, Kevin
I used Rivo before, and it has a great app product. I have great support from Abbie. Hand down to her customer service. There was no need for commitment, as she wanted me to try the app as much as possible. No hard selling here! Thank you so much!
We're grateful for your trust in our app and are here to support you however possible. If you have any other questions or concerns, please don't hesitate to get in touch.
Best regards, Kevin
I had the pleasure of getting Rivo customer service rep Arianne and man was she awesome! She was very attentive and gave me all the attention to detail work needed! Not every day you get that! She was totally awesome!! I look foward to enjoying Rivo!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Very easy to use App and great for building customer loyalty and most importantly rewarding them! Easy to set up and fully customisable which is important to make it look and feel like it is part of my brand - Great customer support if you need it too!
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the 5-star review and positive feedback! 🎉 Much appreciated, Katherine
Jel was such an amazing person! This app has a lot of great features but right from the start, the main thing I have experienced is how happy the customer servicing team is to help! Again such a huge thank you to Jel for the amazing work and helping me get setup!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Great app so far, Yaci has helped me a lot with it so thank you to her! Like the integration a lot, wish it had more customizable features for a free user. I am just a small store at the moment so it has to be free. Hopefully I can move on to paid plans in future.
