Rivo: Loyalty Program, Rewards

I just installed this app and I was impressed with the support I was getting. It was a top-notch support. He was along with me every step of the way to make sure that I was set up the best way possible even when I only signed up for free version. Thank you so much.

I really lovee this app! Such great features, even with the free version! Their customer support is FANTASTIC as well!! Harleen helped me out today, and she really went above and beyond to give me everything that I needed AND MORE! Y'all should give her a raise for real.

Pete was fantastic he was very helpful and funny.
So far I like the app and I'm sure my customers are going to love it too. I mean having points thrown in your face for free items would definitely have me coming back! But I would just come back for Pete because he's hilarious

Another great experience with Rivo in just one night. Thank you Abbie for your support and sharing the amazing tip for my store! I feel like every time I contact Rivo I learn something new to enhance my store on areas not necessarily related to services they provide. AMAZING!!! Thank you!!!

I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.

abbie helped me quickly, and even took the time to check out my website and gave me a little heads up on a website error on my page as well as tips to customize my profile with a personal touch of my brand which was amazing for me since I am a one woman show and teaching myself slowly how to build my brand on a tight budget.

A few customers have gained a loyalty reward; however, Rivo does not notify customers when they have points to spend. The app really is not fully integrated into the site because I do not get notifications when customers have points to spend either. Seems like I would have to check daily to see when customers have rewards, and then create custom emails for each customers. That is really time consuming and difficult to manage.

Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate.
This is my honest review. Thank you guys!

Abbie is super amazing and quick with her responses. She was able to help add some new features to my page and with ease. Thank you!

First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store