Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Peter was super helpful and was able to answer my questions and resolve my issues within the first 10 minutes of contacting support. I definitely recommend Loyalty Rewards & Referrals!
We are so glad we're able to help you with your concern. If there's anything else we can do, just let us know anytime. We are always here, happy to help. Best regards, Kevin
Excellent customer service! I just downloaded the app and I am impressed with the service alone. Looking forward to trying it out now. Abbie was great and answered all of my questions.
We love helping businesses like yours and truly appreciate you using our app! 😃 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
was super helpful while going through the start up process and when I need the powered by rivo branding removed they did it with out hesitation
amazing customer service over all 10/10
Thank you so much for your kind words! It was our pleasure assisting with your questions. We strive to provide amazing customer service and are delighted to hear you had a great experience. Please don't hesitate to reach out if you need anything else, We're always here to help! 😀 - Lea, Rivo Support Manager
User friendly and great support! Arianne was very responsive and friendly with my requests and questions. I would recommend this app to merchants looking to reward their customers for loyalty.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! All the best, Kevin
Had to increase the amount of customers for my reward program and Joel helped me through it. She also gave me a couple of tips how to help my website. She was patient and very helpful. Thank you Jel!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Paul was super helpful in getting me started with the onboarding of Rivo Loyalty app on my shopify store. He went above and beyond in helping me with understanding how the app functions. Highly recommend!
Thank you for taking the time to write this amazing review and for choosing Rivo Loyalty for your Shopify store! Our team strives to provide excellent customer service and to go above and beyond for our customers, and we're glad to know that we've achieved that with you. We appreciate your recommendation, and we're confident that our app will help you to increase customer loyalty and drive sales.
Best wishes, Kevin
Overall the app is great. The onboarding process is really good and provides a fool-proof checklist to make sure you get off to a good start. Live support has been responsive and helpful. Would recommend.
We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best wishes, Kevin
I have just installed it, but I like the customization options and how it appears. Your staff was very helpful getting the Rivo branding removed, and they exhibited nothing but hospitable professionalism at all times
We are so happy that you like our app and customer support! 🤩 Thank you so much for your kind words and for leaving 5-star feedback! If you have further questions or experience issues along the way, please let us know. We will be delighted to assist you. Much appreciated, Kevin
I literally downloaded every rewards app and then uninstalled them shortly after. This is the only one I decided to stick with because it has most of the features I wanted for free. I will upgrade to paid plan eventually
Wonderful! 🤩 Thanks so much for choosing our app above others! Your positive feedback and 5-star review are very much appreciated! 🙌 Regards, Kevin
So easy to use and the customer service has been great and very generous in extending some benefits at no extra cost. I highly recommend this app over others especially when you're just starting out as their free plans are great!
We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If there's anything else we can do, just let us know. Cheers, Kevin
