Reviews (1,440)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

July 22, 2022

lance was a great help. took care of what i needed with urgency and professionalism. thank you for your help today.

California Shooting Supplies
United States
8 days using the app
Rivo replied July 22, 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Much appreciated, Kevin

May 9, 2023

Fantastic Experience. Very Friendly and helpful. As a new user of this app I now feel competent in what I'm doing.

Wicked Witcheries
United Kingdom
About 5 hours using the app
Rivo replied May 10, 2023

Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to helpful. We appreciate your support and look forward to serving you again soon! - Lea, Rivo Support Manager

November 25, 2022

I used this app to add rewards for my clients. Customer service it's great because they give me suggestions and tips.

Kathaleia Handmade Jewelry
United States
About 3 hours using the app
Rivo replied November 25, 2022

We greatly appreciate you using our app, and we are happy that you like our app and services! Thanks for the positive review! 🙌 Cheers, Kevin

January 22, 2022

ME ENCANTA LA APLICACION , TE AYUDAN SUPER RAPIDO, SON MUY MUY AMABLES. A VRDAD NUNCA E TENIDO PROBLEMAS. RECOMENDADA.

shopliadesigns
United States
8 months using the app
Rivo replied January 24, 2022

¡Qué maravillosa reseña! 🤩 Muchas gracias por sus amables palabras y por recomendarnos a la comunidad. Saludos, Kevin

Edited June 24, 2022

Great app. Amazing customer service (specially Abbie). Very helpful customer service. Great deals. highly recommended

Essential Natural Brands
United States
About 2 hours using the app
Rivo replied June 27, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us. ✨ Best wishes, Kevin

January 12, 2023

so far so good, good chat support.

why is there a minimum of 100 characters for a review thats so many characters

HEART BREAKER CAMERAS
United States
About 18 hours using the app
July 7, 2022

Abbie was very helpful and attentive. Would recommend her any time. She helped me with what I needed and so much more.

Meraki by Belly
United States
3 months using the app
Rivo replied July 8, 2022

Wonderful! Thanks so much for the positive 5-star review and for recommending us! 🤩 All the best, Kevin

December 8, 2021

Amazing app and equally amazing customer service! Although unless you pay, the customer cannot use their reward points :(

AntiBeauty
Australia
5 months using the app
Rivo replied December 8, 2021

We are grateful that you are happy with our app and customer service. Thanks so much for leaving a review! If you have any clarification or questions about the rewards program, drop us a line anytime, and we would be happy to answer. 😊 Best regards, Kevin

February 11, 2022

They have really great customer support and helped me get on my way in no time. Took the time to verify everything for me.

Dotty's Farmhouse
United States
About 2 hours using the app
Rivo replied February 14, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

September 20, 2021

i used this app to create loyalty program asked to confim my store in the chate they were were very quick to reply and help

McNasty Studios
United Kingdom
1 day using the app
Rivo replied September 20, 2021

Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin