Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!
Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers!
- Kevin & Rivo Team
Awesome customer service experience, top notch!!!
Thrilled you had an awesome customer service experience! We strive for top-notch support. Thanks for the shoutout!
- Kevin & Rivo Team
Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.
Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback!
- Kevin & Rivo Team
The customer service team has been a lifesaver! Jel has been a great asset to customize our rewards page!
Thrilled to hear we could be your lifesaver! Happy that made your rewards page shine. Thanks for the shoutout! 🌟
- Kevin & Rivo Team
SO EASY!!! This app made what I thought would be a tiresome task into something that took a few minutes and looks great in my store! When i did have a small questions and needed some help they responded very quickly and fixed the issue within seconds! Amazing!
Thrilled to make your task easy and your store look great! Happy we could assist quickly when needed. Thanks for the amazing review! 😊
- Kevin & Rivo Team
Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!
So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team
Really responsive and personable customer service. Love this app so far!
Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team
So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.
Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team
Really user friendly tool. The support team were very responsive on an issue I had and helped me resolve it quickly.
Happy to hear you found our app user-friendly and our support team helpful! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team
Very helpful and quick support. Abbie was right on it and I was able to get the app set up for my store within minutes. Thanks for all the support
Thrilled to hear our support was quick and helpful! Happy to have you up and running in no time. Thanks for your kind words! 😊
- Kevin & Rivo Team
