Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
Refine
-
By rating
Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!
Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊
- Kevin & Rivo Team
Mica was awesome! Answered all my questions, handled my requests and even offered suggestions I didn't know were available.
So glad our support team was awesome and went above and beyond for you! We're here to ensure you get the best experience. Thanks for sharing! 😊
- Kevin & Rivo Team
Always great customer service. Jel was awesome!
Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊
- Kevin & Rivo Team
excellent app I liked it and easy to use. Compared with other apps, the free plan has a lot as start-ups can get benefits from it and add value to your business
Thrilled you find the app excellent and user-friendly! Great to hear our free plan adds value to your business, especially for start-ups. Thanks for the positive feedback! 😊
- Kevin & Rivo Team
amazing customer service and friendly team! would recommend! they made the process super easy for me
So happy to hear you had an amazing experience with our friendly team! Thanks for recommending us. We're glad we could make things super easy for you! 😊
- Kevin & Rivo Team
Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests
Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊
- Kevin & Rivo Team
Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne
Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊
- Kevin & Rivo Team
Arianne was so helpful today, I am not the most computer literate. she was so patient with me. I am so excited to see how this app is going to help my small business grow. All of the things i set up are working really well so far. Thank you again
So glad we could help and that everything is working well for you! Your excitement is contagious. Thanks for the lovely feedback, and here's to your small business's growth! 🌟
- Kevin & Rivo Team
I used the chat for help. Arianne was very helpful and informative!
Happy to hear our chat support was helpful and informative! Thanks for the feedback. If you have any more questions, we're here to assist you!
- Kevin & Rivo Team
Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!
Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟
- Kevin & Rivo Team
