Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.
Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team
super easy to talk to..understood requirements promptly and took necessary actions successfully in no time..very efficient service..thanks
Great to hear our service was a breeze and met your needs swiftly! Thanks for the shout-out! We're here to help anytime.
- Kevin & Rivo Team
I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!
We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback.
- Kevin & Rivo Team
Thanks for your help Arianne she responded quickly and helpfully to my request.
We're glad that you received quick and helpful assistance! Thank you for sharing your experience.
- Kevin & Rivo Team
Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.
Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team
App works great and is easy to update, customer support is the best! (Jel)
Thrilled to hear you're loving our app and customer support! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team
arinna was very helpful and showed me the ways of this rewards program
Thanks for sharing your experience! We're thrilled to hear our support team was helpful and made the app easy for you. Appreciate your kind words!
- Lea & Rivo Team
Jel was great! Service was smooth quick and to the point!
Awesome to hear you enjoyed our support service! Your feedback means a lot. Were here to help anytime!
- Lea & Rivo Team
Abbie was amazing at communicating. She was also very helpful giving pointers to help better improve my store!
We're so glad our team could assist you and provide valuable tips for your store! Thanks for the feedback!
- Lea & Rivo Team
Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend
Thank you so much for your kind words! We're thrilled you love our support and app. Your recommendation means a lot to us!
- Lea & Rivo Team
