Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Abbie was super helpful at getting me setup and pointed in the right direction! A+ support!
Thank you for your kind words! We're delighted to have provided you with excellent support. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
- Kevin & Rivo Team
Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!
Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them.
- Kevin & Rivo Team
Mica was super helpful! She even made a recommendation unrelated to Rivo that enhanced the look of my store. Thanks again for the amazing customer support!
Thanks for the lovely review! Customer satisfaction is our goal. So glad our suggestions helped your store.
- Lea & Rivo Team
My chat with Paul today was super helpful and he walked me through the steps I needed to resolve the issue I had encountered. Always quick and thorough. Thanks!
Thanks for your review! Glad to hear our team was able to help you out and resolve the issue quickly and efficiently. We appreciate your kind words.
- Lea & Rivo Team
Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.
Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction!
- Lea & Rivo Team
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation!
- Lea & Rivo Team
We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.
Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌
- Lea & Rivo Team
Super easy to setup and ticks all the key boxes. Superb customer support from Arianne!
Thanks for your great feedback! Glad the setup was a breeze, and it met all your requirements. Our team is here for you whenever you need us!
- Lea & Rivo Team
I would recommend this product simply because of the support. Abbie was wonderful and very helpful!
We're glad you had a wonderful experience with our app! Our support team is always ready to assist you and provide the help you need. Thank you for recommending us!
- Lea & Rivo Team
Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++
Thank you for sharing your experience with us! We strive to provide excellent service and helpful information. Your feedback is much appreciated!
- Lea & Rivo Team
