Reviews (1,439)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

March 30, 2023

So far so good, easy to install and operate and the customer service is above and beyond :)
Jel was extremely helpful

Bushman Survival
United Kingdom
About 2 hours using the app
Rivo replied March 30, 2023

We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us!
Thanks, Kevin

Edited November 18, 2021

Really love the App and how they help the customers clearly and immediately!
It works very good and it's easy to set.

Combat Kong 2020
Italy
16 days using the app
Rivo replied November 18, 2021

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need help or have any questions along the way, don't hesitate to let us know! We're always here to help. All the best, Kevin

March 2, 2022

So far so good. Been working well for my skincare/beauty store. Lance was great help and friendly. Awesome! Thumbs up!

imyoursbeauty
United States
7 months using the app
Rivo replied March 2, 2022

Thanks so much for the awesome feedback and 5-stars! 🙌 Cheers, Kevin

March 21, 2022

Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!

Canadian Pro Shop Online
Canada
19 days using the app
Rivo replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

August 21, 2021

Great app, but didn't have what I was looking for (so far none of the apps I've installed do). Highly recommend though!

Gleeb
United States
30 minutes using the app
September 2, 2021

Really like the concept and am looking forward to seeing the results. The staff seems very nice as well. So far so good

KMagnifiqueDesigns
United States
5 months using the app
Rivo replied September 3, 2021

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Regards, Kevin

February 16, 2022

Great tool which provides additional ways for me to capture sales from repeat customers that I would not otherwise get!

Back to the Future™
United States
About 1 year using the app
Rivo replied February 16, 2022

We work hard in creating apps that are easy and quick to install but most importantly, increase your sales! 🚀 Thanks so much for the 5-star review! Feel free to reach out to us anytime if you have questions or issues along the way. 😊 Much appreciated, Kevin

April 8, 2022

Great customer service, in particular from Betty. Quick & clear, thank you! Looking forward to further use of the app.

Comfy Morning
Australia
About 2 hours using the app
Rivo replied April 8, 2022

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin

August 18, 2021

Easy to set up and use. Customization provided all the options required for a standard loyalty app, with room to expand.

Natralii
Canada
About 1 month using the app
Rivo replied August 18, 2021

Thank you for the awesome review! ✨ We really appreciate you using the app. If there's anything you need, let us know! Best wishes, Kevin

January 4, 2022

seems to work well, using the free version. support is really helpful, and all is good. It runs well and def worth a try

Cotswold Jewellery
United Kingdom
7 months using the app
Rivo replied January 4, 2022

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin