Reviews (1,439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Good customer support! Had a question that was answered promptly and Adrianne went above and beyond to help. Thanks.
You are so awesome! Thank you so much for the 5-Stars! 🌟 Cheers, Kevin
Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin
The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
My experience was amazing!! Abbie helped me with everything I needed and got it all setup on my website very easy!!!
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. ✨
Best wishes, Kevin
Yes! Absolutely! Thanks for helping become a top notch business. The customer service I received today was amazing!
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
Cheers, Kevin
Judge.me has such as friendly and fantastic team, very supportive, responds quickly and resolved my query swiftly!
Thank you for leaving a positive review! However, I just wanted to clarify that you have mistaken us for Judge.me. We are thrilled that our team was able to provide you with friendly and fantastic service and that we were able to resolve your query swiftly. At Rivo, we strive to provide our customers with the highest level of support, and we are pleased to hear that we met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Best regards, Kevin
Very good help from lance aka 007 ;-) very friendly and did much more helpfull things after fixing mine first problem
You are awesome! 🎉 Thank you so much for the wonderful feedback! We are always happy to help out in any way we can and if you ever need anything at all, feel free to reach out to us anytime. Cheers, Kevin
Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Cheers, Katherine
Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.
Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. 😊 Best regards, Kevin
Best customer service I have received! Would recommend the app for loyalty program as I think it will meet our needs!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
