Reviews (1,441)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

June 6, 2023

Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!

Mythos3Design
United Kingdom
About 2 hours using the app
Rivo replied June 7, 2023

Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager

May 16, 2021

Scaricate quest'app , puo' essere un ottimo contributo per la fidelizzazione dei clienti. Facilissima da installare e personalizzare! Ottimo

La soffitta incantata
Italy
About 2 hours using the app
Rivo replied May 17, 2021

Grazie mille per aver scelto le nostre app e per il feedback positivo! 🤩 Se hai bisogno di qualcosa, siamo sempre qui per te. Salute, Kevin

July 12, 2021

The customer service attitude is very good, the reply message is very timely, and the developers have helped us solve the problem very well.

uprettyhair
United States
3 months using the app
Rivo replied July 12, 2021

Thank you so much for the 5-star review! We're always here for you and happy to help! 🙌 Much appreciated, Kevin

September 4, 2021

I just attached this app. The person assisting me was very helpful. I am expecting this app to bring me real loyal customers , so here goes.

JKFstylez
United States
About 1 hour using the app
Rivo replied September 7, 2021

Thank you so much for the review! 😊 Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to support@boosterapps.com. Much appreciated, Kevin

May 30, 2023

Customer service is fantastic. Had a live chat with Jel and couldn’t have been more helpful. Even added a recommendation to improve my store

Simply Melted
United Kingdom
2 days using the app
Rivo replied June 2, 2023

Thank you so much for sharing your experience with us! It's great to hear that our team provided you with exceptional customer service and gave helpful recommendations for your store. We're thrilled to have you as a happy customer and look forward to assisting you in any way we can! - Lea, Rivo Support Manager

February 3, 2022

Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****

M2G Brindes
Portugal
12 months using the app
Rivo replied February 3, 2022

We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

March 11, 2022

I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it

Vape Fam'
France
About 4 hours using the app
Rivo replied March 11, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Kevin

Edited September 21, 2021

Really easy to use & set up. Great for giving your customers an incentive to shop. Online support is great too, quick responses to any issues.

Miss Majestic LDN
United Kingdom
6 months using the app
Rivo replied September 21, 2021

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

September 23, 2021

Really helps a lot, thank you for coming up with this for newbie store owners like us. Hope you will continue to innovate and improve the app.

WarehouseDad
Philippines
6 months using the app
October 19, 2021

I really like the loyalty rewards programs. They work! Customers love them! The app is easy to use and customer support is great. Recommended!

Wearing It Well Shop
United States
6 months using the app
Rivo replied October 19, 2021

We're so glad you're happy with our app and customer support! Thanks so much for the positive 5-star review and for recommending us to the Shopify community! 🌟Best wishes, Kevin