Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Abbie was wonderful. Very responsive and helpful. So far the app works really well. I look forward to seeing people use their loyalty rewards.
Thanks for taking the time to leave such a kind review! It means a lot to us that you had a great experience with our app. We can't wait for you to see your customers benefit from the loyalty rewards. Let us know if you need anything else! - Lea, Rivo Support Manager
Another great app! So many options, especially on the Free Plan Option!
Can't wait to integrate it in our store and reward our loyal customers.
Thank you so much for leaving a positive review! 😊 If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin
Extremely helpful! Went above and beyond anything I expected. Coming from loyalty lion to this has been amazing! Thank you for all the support!
We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Best regards, Kevin
Helpful and quick assistance from the team. Features seem to be exactly what I am looking for. Really excited to see what Rivo do for our shop!
Thanks so much for the 5-stars! If you have further questions or if we can help along the way, feel free to reach out. All the best, Kevin
Wonderful customer service. Very happy with how easy it was to set up Rivo and it's very cool how you can award people that are being imported.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin
Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Paul was great & he went above and beyond with helping me out. Thanks for the assistance. I give him 5 stars for the awesome customer service!
Thank you so much for the wonderful feedback! I'm glad to hear that Paul was able to exceed your expectations and provide exceptional customer service. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager
Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.
Thank you so much for your kind words! We strive to make sure every interaction with our team is amazing and efficient. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with us. - Lea, Rivo Support Manager
Ryan was awesome. Helped me increase limits on my store and link Loyalty Rewards in my customer emails. Very helpful a 5 out of 5. Thanks again.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
Trish was so nice and help me clearing something up while setting up the app. Beside, the app has everything I need so far. Highly recommended.
We are so happy that you love our app and customer services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 All the best, Kevin
