Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Rivo is amazing. The support is 2nd to none and we look forward to growing our business alongside Rivo. Lance - thank you so much for all your help!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Just spoke to Bryan as we couldn't figure out how to move the app across to our new shopify theme. He was super helpful, and it was easy! thank you
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Full customisable and I easily translated to any other language which makes this app unique in shopify app store. I also appreciate the kind support.
Thanks so much for the 5-star review! 🤩If any questions come up or if we can help in any way, please feel free to reach out to us anytime. All the best, Kevin
Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store
We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations.
Thanks, Kevin
Highly recommend Rivo. The app is easy to set up. Abbie is very helpful, she quickly responded my inquiries, and stay there to hep me until the end.
Thank you for your lovely feedback! We always aim to provide our users with the best customer support possible. Let us know if you need any further assistance, we are here to help! - Lea, Rivo Support Manager
Installed the app & was up and running in just a few minutes, we would recommend anybody thinking of launching a loyalty system to check out this app
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Katherine
The set up was so easy and simple. Arianne from customer service was quick to respond and help me with all my questions. Very excited to use this app.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! 🌟 If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Customer service is very responsive, and the app is easy to use! Looking forward to better integrating the Rewards into our store's customer experience.
Thank you so much for the 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin
Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin
