Rivo: Loyalty Program, Rewards

Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.

(Updated Review 8/12)

Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.

It has taken me a little while to get everything set up - not because it's confusing necessarily, but because there are so many awesome things you can do with the app. I did have some initial issues with the integration with Klaviyo and setting things up on that end. But Bryan (with Rivo) helped me out quickly and even created a "test" account to help to make sure it was working from his end! Thank you so much!

After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!

Just tried out the app. They have a very helpful team. Special thanks to Abbie, who helped us in getting the new app going and useful tips for improving our website. After some research and trying different apps, this app is the best choice for a startup. It offers the best value for the package and has a great support team.

very great app, I use to choose simile as my loyalty app, but the price too expensive for me, with Rivo, the price is much much better, and the greatest part is customer support, that really impressive me

I was fortunate to have Abbie assist me setting up a loyalty and referral program and can't say enough here about the fantastic service I received. The cost of the app can't be beat for what you get. While the free app has everything I need to get started, I opted for the Scale plan with a fully customized landing page and more enhanced options. This plan is still WAY less expensive than the majority of loyalty programs. Plus it is extremely straightforward and easy to use and understand (both from a customer perspective and a user perspective). The landing page was beautifully developed according to my established theme in just a short time. All my questions were answered and I was supported every step of the way. Too bad I can't leave more stars but I can't recommend this app enough.

Using Rivo for a referrals progam and so far so good. Had some initial issues testing (due to their fraud detection tools I was unaware of), but was able to get some superb customer service from Jel on the support team. She was kind enough to provide a screen recording to validate that everything was working as expected. Looking forward to seeing this help drive loyalty with our customers and brand!

Makes it impossible to cancel once you subscribe. I've asked them to cancel this subscription for the past month now and I'm still getting charged. Ridiculous business practice. Better options out there.

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.