Reviews (237)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty and referral app reliably boosts sales and repeat purchases, with some calling it essential after years of use. Customers enjoy earning points and rewards, driving signups, redemptions, and referrals that grow email lists and social followers. Merchants like the flexible reward options, clean interface, clear ROI tracking, and stable long‑term performance. Support is described as responsive and proactive with setup, migrations, branding, and translations.

April 4, 2014

The service increased quantity of customers quite a bit. Good way to compliment loyal customers, collect CRM data, spread out information about store. Must have tool for retailers. Customers report that loyalty program makes them more eager to shop in the store. Also nice to have a trial to check how service works for your particular site.
Thanks for the service

SNOKU
United States
14 days using the app
Edited June 21, 2025

The team at S-Loyalty are extremely creative folks! They created such a beautiful customized Rewards pop-up for my website without me asking them to do it. There’s something to be said about a company going out of their way to make your Brand look better. I’m very pleased with their customer service and willingness to adjust my set up based on my individual needs.

5 stars!

Oceanista
United States
About 3 years using the app
November 16, 2017

We love S Loyalty as they have allowed us to provide an incredible loyalty program to reward customers for shopping with us. The refer a friend feature has been instrumental in helping get our products referred to friends of customers. Our goal is to make this planet a cleaner and safer place to live and S Loyalty is helping us do just that.

Better Life Cleaning Products

Cleanhappens
United States
Almost 3 years using the app
May 5, 2016

Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.

Test Cp
United States
9 days using the app
October 10, 2016

Love this app! We tried another one and found that it just wasn't as smooth as this app. Since then, we and our customers have loved using this app, enough to continue during our migration from bigcommerce to shopify. Anthony made our data transfer very seamless and quick. Really appreciate the constant improvements to make it even better, especially the mobile theme. Keep up the good work! Thank you Anthony!

Renewalliance Com
United States
About 1 month using the app
Edited September 12, 2018

Really love their quick and supportive customer support team!

They have been helping me along the way from setup to customizations to troubleshooting!

Big shout out to Crystal, extremely attentive and quick problem solver!

The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

iBuddies
Hong Kong SAR
4 months using the app
November 17, 2015

The customer service and super fast response from S Loyalty has been very impressive and made the set up much smoother and very easy. It's a great template to use for rewards and the back end is very simple. The app is a little expensive as we needed to go for the gold version for our needs and we were not able to exclude sale items from the rewards program or customise automated emails, but otherwise very impressed so far and customers responding to the offers.

Talleshop
Australia
29 days using the app
February 6, 2014

Great tool for increasing potential customers! Hoping to get some kind of email integration with MailChimp to connect the database in the future! It's great to see positive results from the app right away.

Would like to get some kind of embedding script of the loyalty points information to post on a custom page to have a link to entice people to join outside of the website.

Overall, seems to be a great app so far!

Fukitt Clothing
http://www.fukitt.com

Fukitt Clothing
United States
About 1 month using the app
November 10, 2014

We love being able to connect with our customers, offer incentives, and show our appreciation all at the same time. This is the best app for customer loyalty that we have found. The great part about this app is that after logging into their account; the customer is reminded of their point totals automatically. Our previous platform did not offer this functionality which left many rewards points simply unclaimed. Not the case with this app. 5 Stars all the way! ~Selah~

Selah Essential Oils
United States
13 days using the app
April 9, 2014

If I can set this up on my own... anyone can.

After looking at a few other apps, I decided to run with SLoyalty for a customer loyalty rewards program. It was very easy to install and set up.

I had a few questions in the beginning and the people that responded to my questions were very helpful.

I'm looking forward to using this as a tool to increase the number of customers that come back to make purchases in my store on a consistent basis.

Team Valhalla Racing

Team Valhalla Racing
United States
14 days using the app