S Loyalty and Rewards Program

SLoyalty has been a very smooth implementation of a rewards program for our business, https://Yunomi.life

The decision to remove customer acquisition feature like rewards for referrals was unfortunately a disappointment to many existing customers though....which what I wrote initially, but SLoyalty immediately contacted me with instructions on how to integrate SLoyalty with Referral Candy to create a referral system rewarding customers with SLoyalty points. Looking good!!

This App and the team behind it are "The BOMB!" They have bent over backwards to get the whole thing up and running smoothly, helping us migrate points over from our previous platform, and sorting out a tech glitch with Shopify techs, and all with never a hesitation.

If you are looking for an App to build customer bonds, and are considering which loyalty app to use, I highly recommend S Loyalty, for both its functionality as well as its outstanding customer service. 5 stars.

Just did a trial of the new APP-could not be easier to install and when I did have some questions, the support team was GREAT! Timely and helpful.

Having a rewards/loyalty program is critical in our competitive market.
After using the Suite for the trial period, I have signed up for the APP.
I have gotten feedback from my customer on how excited they are to get points. AND have see additional business with people using the rewards program and fan building. I would highly recommend this feature! Thank you

This has been very helpful tool to create loyalty. Our customers really liked the loyalty program. They were so happy to gain some "Monkey Points" for their past orders too!

Also, fan builder is working very well. Our newsletter subscriptions increased rapidly after starting to use this app.

We've been looking at other apps like this but this is clearly the most intelligently built app and the programs other than the "refer a friend" tool ended up being the most effective ones.

They are also helpful and responsive when I seek for help.

A very kind team and a very easy to use the APP.
I use my store in Japan.
Initially, there was a problem with the registered Japanese translation.
After consulting the support team, they customized it for free.
The satisfaction from the customers has also risen and I think it was effective.
You can easily get started with simple settings.
I tried various member applications, but this application is the only application that supports Japanese, and also supports Japanese point system such as 1 point for 100 JPY.
Especially recommended for Japanese people and store.

So far I am loving this app. It was very easy to implement, and already my customers are enjoying it! I haven't fully explored all the features yet as my free trial only just expired, but I am excited that the refer-a-friend feature is now included with the loyalty program, as I find them to be very complementary.
I look forward to seeing how much my customers enjoy this new element to their shopping experience on my site! Thanks S Loyalty!

PS. I too wish that the emails/page copy were more customizable as it's not 100% on-brand with my voice, but I'm sure that will soon be possible as S Loyalty grows. :)

Pros
1) Good app in terms of basic operations. 2) Good support CONS
1)You cannot remove any points for tagged orders ; you have to go to the app and manually remove them. Meaning if I want to make an order ineligible for points then the above needs to be done rather than a quick process.
2)They count all orders in their pricing calculation. So all our test orders, Cancelled orders, orders created but deleted everything is counted so its unfair All in all I would say you can choose alternates if possible. If you don;t find anything this is fine too; but nothing great as such to be wowed about. Remember apps like these want you to begin with them so that you stick with them later as you have data. So for long term the above CONS are bigger than the PROS of the app. Please BE AWARE!

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

We are a small but hard working company making sewn accessories. Our customers are very loyal and buy repeatedly. This was a great way to reward them for this and thank them for their continued support.

This app works great and is very simple, straight-forward, and makes sense once you use it and see it in action.

We haven't any negative issues -only positive- and they even created the widget to have our logo on it for free. Much appreciated!

I'll give it 5 stars when it adds a few additional features like social media sharing rewards, ability to add a free product as a reward (that doesn't let the customer choose the product color), or other ways to reward customers with points for other achievements. I don't want to manually keep track of any of this- and I doubt any company large enough to offer a rewards program has the time to do so.

Cheers for having such a smooth running app! My customers went nuts for it! And our sales boosted instantly when we installed it. I look forward to tempting them with points in the future.

I am super picky about the APPS I install and use for Orglamix. I find that most aren't their weight as they preform mediocre at best and slow down load times to a crawl. SLoyalty is different. It's quickly becoming one of my most valuable APPS.

I've been using SLoyalty for just under a month. Today when I logged in I was more than impressed. I've generated over a hundred new fans and opt-ins to my newsletter. More importantly I'm seeing an ASTOUNDING 20% on order conversions. One word = amazing.

Future implementations I'd like to see:
1. Integration with MailChimp.
Currently you have to add all opt-ins manually, making it both time consuming and tedious.
2. An expiration date for discount coupons.
Ideally, I'd like to auto set them with a 3-10 day time frame (love to experiment), but seeing as they are not generated on the fly, I'd be happy with a date I could program by batch.

3. Cast Studies
I know you guys are busy, but I'd love to read a blog that would feature case studies and best practices. I find I learn best from other successful website owners.

All in all a fabulous APP and highly recommended for EVERY Shopify store.Try it' and you'll see for yourself why I find SLoyalty so invaluable!