Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
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thank you for your wonderful speedy response and help Mariadel, you made it very easy for me to edit what i needed to do. thanks
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mariadel | Willdesk Support
Recommend this app, I choose it among many. I am impressed with the live chat and help center feature. Customer service is awesome!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Great app with Great customer service from Alannis! This is what i'm looking for, user friendly app and great for my store inquiry!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free
So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther
Den här appen är den bästa appen jag har använt hittils , om vi ska komma till kundsupporterna dem är fantastiska är så nöjd med dem
Tack för att du gav oss en 5-stjärnig recension. Vi är verkligen tacksamma över att känna att vi tjänat dig väl. Vi kommer att uppskatta ditt stöd genom att rekommendera oss till din vän om vår app, så att vi kan sprida hjälp till andra människor. Om du har några frågor, vänligen kontakta oss när som helst!! Vi kommer alltid att finnas här för dig att tjäna!
Vänliga hälsningar,
Molly|Willdesk Support
The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Very helpful CS team and we really love the features of the app! Hope they can continue with all the great work and Kudos to the team!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Nona is so lovely and super helpful. All my questions are answered. Getting more excited to explore Willdesk with this amazing support :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.
You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!
So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day!
Esther
