Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
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Super easy integration and good customer service from Molly. App UI is easily customizable to match with store theme.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Just installed. SO far everything has been fantastic. Customer service has been amazing. Would definitely recommend.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Mariadel was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!
Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again!
- Mariadel 💖
Wonderful! Customer service was great and easy to work with. We're just getting set up and running, but so far it's great.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Very prompt, fast, and friendly use. Will be exploring the app. So far, very impressed with the service, interface and use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!
Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther
Seems to be a great app so far.. I have not used it extensively yet but im finding it a useful app and friendly helpful staff.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
Apps works perfectly, extremely friendly and helpful customer service too! All problems resolved straight away. Thank you Mich!
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !
I wish you a prosperous business and a lot of money!
Truly,
Willdesk Team
Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.
Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗
-nona😊
