Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a centralized hub for live chat, help center/FAQ, web forms, email, and order tracking. They highlight quick setup, modern interface, strong free plans, and “unbeatable” pricing. The AI bot, mobile app, and multi-language support are praised for reducing support workload and improving customer experience. Merchants consistently commend fast, proactive support and say it boosts customer satisfaction and sales.
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App works great. has a nice free option while growing your business. Support is helpful and prompt.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
Great support from Nona, problems resolved very quickly and efficiently. Great app to use, very easy.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Great friendly customer service! I'm loving the app so far and will hopefully give me great conversions
Hello ELLKA,
Thank you for taking time to share your positive experience with us ! Should you need any help along the way, just let us know. We are delighted to lend our hands.
All the best
Esther
I am starting to use this app but so far it's been a great experience and very helpful customer service
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. If you have any questions or problems just send a message on the live chat anytime we are open 24/7.
Best Regards,
Nona| Willdesk Support
It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.
Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible.
Best Regards,
Ashley|Willdesk Support
Stellar customer service! :) Thank you, Nona for your help and your assistance throughout the process.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
great help from Richie & of course the team for this app....AWESOME !!! thank you keep up the good work !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Wonderful customer service from Nona and her team. Highly recommend this app - it is so easy to install.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Jess did a great job, very helpful! Would feel comfortable speaking with them anytime about help needed.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Amazing customer service, fast and reliable. Good app with option to manually translate. Really good app.
Thank you so much for taking the time to provide this positive review! We are thrilled to hear that you found our customer service to be amazing and our app to be fast, reliable, and with great translation options. We appreciate your support and hope to continue exceeding your expectations in the future.
- Mariadel 💖
