Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

February 27, 2025

Good to track your visitors

FitGummis
Germany
13 days using the app
Propel Commerce replied February 28, 2025

Hello friends at FitGummis,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 21, 2025

One of the best apps on the store!

OneBrush
Spain
9 days using the app
Propel Commerce replied February 26, 2025

Hello friends at OneBrush,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 3, 2025

beatiful

Up Silhouette
Italy
6 days using the app
Propel Commerce replied February 4, 2025

Hello friends at Up Silhouette,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 3, 2025

Good app, allow for a a good recording of the users' sessions

Kazikame
France
19 days using the app
Propel Commerce replied February 5, 2025

Hello friends at Kazikame,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 24, 2024

Great tool! I'm getting cool insights from my customers and their behaviors. Totally recommended

MATDALA
Chile
About 1 month using the app
Propel Commerce replied December 29, 2024

Hello, friends at MATDALA,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 23, 2024

Very useful!!!

DaneClay
China
3 months using the app
Propel Commerce replied December 24, 2024

Hello friends at DaneClay,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 19, 2024

Haven't used it much yet, but seems to be working as intended and the support answared me fast

Ergilo
Sweden
About 13 hours using the app
Propel Commerce replied December 20, 2024

Hello friends at Ergilo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

November 22, 2024

Great so far

Fryzmaker
Poland
23 days using the app
Propel Commerce replied November 25, 2024

Hello friends at Fryzmaker,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 14, 2024

Best customer service ever!

Open Jewellery
Netherlands
12 minutes using the app
Propel Commerce replied November 15, 2024

Hello friends at Open Jewellery,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 12, 2024

best replay app out there!

Sera Essentials
Netherlands
7 days using the app
Propel Commerce replied November 13, 2024

Hello friends at Sera Essentials,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce