Reviews (349)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.

July 29, 2022

In love with the app and support.. no false positives.. which is very important. Though can make the language simpler in the app so that i don't have to reach out to support only to realize that the language meaning was different . can be helpful with better tool tips/documentation

CZTL
India
3 months using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!

August 28, 2022

I used this app to connect my shopify store fulfillment with Amazon fulfillment. The app was easy to use and when I needed some extra support, the support staff were readily available, super helpful and patient with all of my many requests. Seamless service and app. Highly recommend!

Quash
Australia
6 months using the app
WebBee eSolutions Pvt Ltd. replied August 29, 2022

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

October 31, 2022

The customer service with this app is phenomenal. If you have an issue, someone is available to jump on a zoom with you within 5-15 minutes and solve this issue with you on a share screen. I feel very supported and comfortable using this app for such an important part of my business.

Epiphany LA
United States
2 months using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

Edited August 30, 2023

We've been using this app to sync our Amazon inventory for over 9 months. It's a fast working app. The best part is their excellent customer support. Super responsive and helpful, there is always somebody there to help walk us through issues with orders and product syncs. Thank you WebBee!

Copper Compression
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hi
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

October 4, 2022

We're utilizing Amazon MCF - WebBee to replace traditional warehouse fulfilment and have loved how it works so far! Onboarding was simple as was connecting with WebBee's support to help walk me though configuration. I recommend this app to anyone looking to utilize Amazon to fulfill orders.

IceBeanie Inc
United States
8 days using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

March 17, 2021

Great app and the developers are on-hand to help with any issues. I decided to ask them for help before even trying to setup it up myself. They jumped on a screenshare with me in minutes, answered all my questions and helped me get setup. Setup was easy, and the app is working nicely. Thanks!

Orange Burps
United States
About 9 hours using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

August 2, 2022

Great app and amazing customer service! We are setting up this app for our FBA integration. They have been so patient in helping us set everything up, answering all of our questions, and jumping on zoom when we need help. Amazing customer support! The app has great features. Five stars. Highly recommend!

Simple Lawn Solutions
United States
19 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!

Edited April 22, 2020

This app has made multi channel fulfillment a breeze. Whether it be new markets or bundle orders it syncs our amazon logistics with our shopify store perfectly. The customer service is also amazing, the CTO has got on a video call with me twice to help me set everything up. Thank you so much and great work.

Clutch
United States
About 1 month using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

March 24, 2023

Seamless installation and set up of the app. No interruption to our site function or performance. Customer support was excellent and extremely helpful during onboarding, ensuring everything was set up correctly. Response time is instant. We just started using it, and will continue to monitor for any concerns.

Dalstrong
United States
4 days using the app
WebBee eSolutions Pvt Ltd. replied March 27, 2023

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

September 28, 2022

I like this app so far. We are using it for a couple of weeks. It was easy to instal and operate. Good and easy settings/dashboard. Great customer service and fast response. We have some issue in settings from the beginning and resolve it very fast via zoom call and sharing screen with the knowledgeable person.

Herbal Code Labs Nutrition
United States
17 days using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!