Reviews (349)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.

June 3, 2020

Alert WORST APP EVER! DO NOT INSTALL!
It automatically fullfilled 20 items from Amazon in a soly item order on shopify. Running for 4 days caused a totally $30002 lost! We have evidence on everything! We will take any manner to recover our cost, hopefully you know what we mean! -- Opove Team contact #: 425-523-5805

OPOVE
Singapore
26 days using the app
WebBee eSolutions Pvt Ltd. replied June 3, 2020

Hello ,

While we understand your concern, can you please email support on help@webbeeglobal.com with the order id in question,

We have shipped hundreds and thousands of orders via Amazon, no one complained this issue so far.

This app is even approved by Amazon Marketplace appstore, and is very Robust.

Thanks
Team WebBee

August 21, 2022

I have had a lot of success with this app. They are very responsive, competent, and professional. They help me understand the background processes better to generate more revenue. My sales have been through the roof since I added this app! I would NOT try another app. This team is the real deal...!!!! -Brian Mohika, RN, CEO of CathWear

CathWear
United States
10 months using the app
WebBee eSolutions Pvt Ltd. replied August 24, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

Edited March 8, 2023

I really appreciate this apps ability to submit orders to Amazon. Also the customer support is really wonderful, as they really care about the customer workflow and they help you through all automation for success to find the best solution for your business needs. Special thanks to Manish for the helpful interaction and rewarding relationship with this app.

oliso
United States
6 months using the app
WebBee eSolutions Pvt Ltd. replied March 27, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

April 18, 2023

Just got off a help session with Manish. And like every other help session I've experienced with WebBee, the team is always responsive, able to provide the necessary assistance/solutions quickly, and each time with "a smile" (I may not be able to see their faces, but I'm pretty sure they are smiling! Always very polite and approachable.). Thank you, Team WebBee!

Invisalign Store Japan
Japan
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied May 10, 2023

Hello

Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.

December 13, 2022

We tested several apps to manage our Amazon MCF, but WebBee is the best one. Their app works flawlessly with MCF and all Orders are submitted with no issues. One thing that I have to say is their support is superb, they guided me on the initial setup step by step on a call for almost one hour, you can't get better support than that. If you need Amazon MCF app, this is the one.

Elite Sports
United States
5 months using the app
WebBee eSolutions Pvt Ltd. replied December 18, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

February 15, 2023

The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......

ACIZEM Watches
Canada
6 days using the app
WebBee eSolutions Pvt Ltd. replied February 16, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

January 3, 2020

This app has worked great for us! We have all of our inventory stored in Amazon warehouses and had been using their multi-channel fulfillment to fulfill Shopify orders manually before using this app. This app makes it SO much easier to fulfill Shopify orders for us! Very easy to use and hasn't been glitchy once. I love the fact that you can create custom bundles as well, that's really made it easier to offer more custom products/offers for our customers! Thanks!

Mindful and Modern
United States
16 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

Edited April 23, 2026

Thanks to Webee's support team, I have successfully automated the fulfillment of my Shopify store orders on Amazon.
They patiently explained each step and made sure I understood everything before moving forward. No matter how small or detailed my inquiries were, they took the time to listen attentively and provide clear and concise answers.

I highly recommend Webee's support team to anyone seeking help with integrating their Shopify store into external platforms like Amazon.

Kitchen Curated
United Kingdom
Almost 3 years using the app
WebBee eSolutions Pvt Ltd. replied July 24, 2023

Hello

Thank you for your wonderful feedback! We're delighted that our customer service stood out for you. Our team takes pride in providing friendly and patient support, and it's rewarding to know that it made a positive impact on your experience. We appreciate your recognition and look forward to being there for you whenever you need assistance.

Edited June 23, 2022

Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.

Baker's Secret
United States
8 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We would surely work up on your suggestions.

We value our customers’ opinions and would like to thank you for bringing this to our attention.

March 24, 2022

Dear colleagues,
I want to warn you to avoid using this app.
I installed it and from the beginning got a problem with the synchronization of my inventory. The worker helped me and verified that everything works fine. On the 18th of March, I found that I received an order for 24 units. Unfortunately, a customer ordered only 1 unit but this app forwarded 24 units for fulfillment. After I contacted customer service, explained what happened. They told me that this is my error and refused to reimburse their APP mistake. So Please don't use it. Wish you success in your business.

BELLA VERDE
United States
30 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We would like to tell you that we have Virtual Bundles commonly called Kit items to create a bundle of products, and offer a single product which can allow sellers to offer Buy 1 for say $10 and 3 for $25 discount, or Buy a pre-defined combo of items.

We value our customers’ opinions and would like to thank you for bringing this to our attention.