Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

January 21, 2025

Durkesh is really helpful, spent nearly two hours to help me fix the issues

Z-Furnishing
Australia
About 1 year using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 3, 2025

El servicio es bueno Falta poder configurar ciertas reglas

beta.doto
Mexico
4 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 22, 2024

Nithish has helped us out very quick and his other colleuges as well, they are very fast at responding and the app works perfectly for us, we tested a few that did not work for our needs, this was the perfect fit :)!

LEDKUNGEN
Sweden
8 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 20, 2024

Janani was helpful for the app setup. Much recommended!
Thanks for the support. Great App.

FARSLIM
China
13 days using the app
Logbase replied December 6, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 14, 2024

Parfait service à la clientèle et appli facile d'utilisation

La fabrique AllWood
Canada
2 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 6, 2024

Trés content pour cette application.
J'ai eu un bon accompagnement de la part de Janani.
Merci beaucoup

La Green Touch
France
About 1 hour using the app
Logbase replied November 7, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited February 5, 2025

Durkesh and me jumped on a call. He helped me with various problems. Very kind and quick fix. Would recommend this app to anyone.

Another time Vignesh helped me with a way more complex situation. I would really recommend the company to anyone. Nice people.

Lands End B.V.
Netherlands
4 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 19, 2024

Super service and app:) Durkesh was very helpfull !!!

miamo
Poland
About 17 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 26, 2024

The app works amazing, we had missed a setting and Nitish from the support team was very helpful and solved our problem on a zoom meeting. We recommend!

Holgers Stugmaterial AB
Sweden
17 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited September 25, 2025

3 hours assistance with Durkesh. what an incredible support !!

Deepan support me in a second call. Really really good support

CASANOVA PARIS
France
Over 1 year using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.