Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

September 18, 2024

Durkesh was very helpfull to install, app is very good to calculate freight based on zipcode and weight

Vartesan
Brazil
About 1 month using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 6, 2024

Jenifer helped us to finish our configuration super easy. It works super fine and fast. And it also has great video tutorials

Tu Arrocero
Spain
About 16 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited March 25, 2025

Thank you for your much helpful support Vindu, Durkesh & Nithish!!

e℃
Japan
7 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited July 30, 2026

VP great support to match perfectly our needs to configurate special rates and product tag features.

Naschnatur
Germany
Almost 2 years using the app
Logbase replied August 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service. We're always there to help you at any time :)

July 2, 2024

Vignesh is very professional. I was planning to set up shipping rates through postcode. He is very patient and helpful. Vignesh is the best!!!

DIVIN Australia
Australia
9 months using the app
Logbase replied July 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 13, 2024

I am very pleased with the Shopify app "Shipping Rates - Shipeasy". I want to highlight the excellent support I received from Jenifer Logbase. She provided me with tremendous assistance and was extremely helpful with all my inquiries.

Filz Asmussen
Germany
About 1 year using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 11, 2024

Lots of options, fast and reliable support, never experienced an outage. Perfect app!

Rohr-verbinder.de
Netherlands
Over 1 year using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 28, 2024

Janani 의 도움 덕분의 굉장히 쉽게 적용할수 있었습니다.
빠른 도움으로 적용하기 쉽고, 앱 자체도 직관적으로 세팅되어있으며
작업하기 수월합니다. 추천합니다~

Idenel Professional
South Korea
11 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 12, 2024

I had a customer support call with Barath and he helped me to set everything up. He explained everything very well. Highly recommended!

Mobiliar Berlin
Germany
2 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

May 12, 2024

This shipping app is amazing. Super easy to setup and the customer support is really on point. Barath helped me out to setup the app so it was pretty straight forward to setup the rest of shipping cost for us.

Skiferbutikken
Norway
13 days using the app
Logbase replied May 13, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.