Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

December 5, 2023

Amazing support provided by Janani!

Arbrasha
Canada
12 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

November 14, 2023

Super App! Der Kundenservice ist auch sehr gut. Jennifer hat sich sehr viel Zeit genommen beim einrichten der App über den Zoom Call. Klasse!

Pinewoodhuskys
Germany
3 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

Edited November 2, 2023

Excellent app for shipping management, especially crucial was the assistance of the operator Rahul, kindness, and availability, solved several issues for us and clarified just as many uncertainties.

Mayermoover
Italy
7 months using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

September 26, 2023

Great experience with the Shipeasy app support and the functionality met our needs. Highly recommended! Service from Sowmiya

pewox
Hong Kong SAR
About 3 hours using the app
Logbase replied September 28, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

September 5, 2023

Dhana Sheelan was very helpfull, he helped us setup the application smoothly !
thx a lot!!

Casa Zanoni
France
20 days using the app
Logbase replied September 7, 2023

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us.

August 22, 2023

Thanks to Barath some of my questions were answered quickly. Very useful app for our specific needs, highly recommend :)

SOPHIA MAE B2B
Netherlands
About 21 hours using the app
Logbase replied August 23, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

July 31, 2023

Vielen Dank an Rahul für den tollen Support per Zoom. Wir konnten alles direkt lösen und sind begeistert.

fidelis.dog
Germany
About 1 hour using the app
Logbase replied August 1, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited November 21, 2023

Merci à Jenifer qui m'a bien aidé.

Les Maîtres de mon Moulin
France
Almost 2 years using the app
September 9, 2022

Fast and good service ! Great app and team ! work very well! we recommand that app for shipping services

boutiqueiletaitunefois.com
Canada
About 1 month using the app
June 16, 2023

Dhana was very friendly and helpful and managed to solve our issues with international shipping. Thank you!

cFos eMobility GmbH
Germany
About 1 month using the app
Logbase replied June 16, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊