Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

June 6, 2023

Mr Rahul was extremely helpful in getting it started for our team. Highly recommended, Support is very good.

General Water Solution
United States
14 days using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

February 15, 2023

Great Help, very professional and take the time to assist and explain. I really appreciated to work with Siva.

CONVER-TABLE
Belgium
3 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

December 23, 2022

Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.

World of Cherie
France
4 days using the app
May 18, 2023

感谢Rahul Logbase技术员帮忙远程协助,重量运费设置成功,很棒!过去一直对部分国家的运费设置过低,且shopfiy未能按重量自动计算收费,该插件完美解决问题。如果可以的话,多包裹每票的处理费用,可以自动叠加就更好了!

Saviland
Hong Kong SAR
About 1 hour using the app
Logbase replied May 20, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

July 5, 2023

Eventough we had problems with Shopify and the shipping setup, siva was able to help us quickly and solve our problems.

Feasts of Eden
Germany
7 months using the app
Logbase replied July 5, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

June 22, 2022

Shiva was an amazing help. He was patient and helped me with everything. Love the app its saving me losing money on shipping

Wabisabi Mart
Japan
About 12 hours using the app
December 12, 2022

the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!

DWARFLAB
Hong Kong SAR
22 days using the app
Logbase replied January 24, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

November 17, 2022

It's a very good app and the product based setup seems to be very easy to setup after we had a call with Siva, he really helped me a lot!

Sihir Mobilya
Türkiye
3 days using the app
February 8, 2023

love it,customer service pretty great and the functions are meet what I want,I would like to recommend this APP to all my business partners

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Australia
7 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

October 8, 2022

Ich verwende die App für meinen Shop. Für einen Anfänger ist es am Anfang sehr viel, aber mit Shivas Support bekommt man es hin. Vielen Dank

Tazali-eco
Germany
1 day using the app