Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

Edited November 17, 2022

rahul
thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!

kxkjersey
China
3 months using the app
March 3, 2023

This is a very good shipping setting app, which is very helpful for our store. There is a very professional support team that resolved my issues very quickly. Sowmiya is great!

OlyVogue
Hong Kong SAR
1 day using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

September 29, 2022

Thank you very much, Shiva & Rahul were able to help me on zoom after reaching them on LiveChat! They took the time to set up scenarios for me and fulfill my needs. 5 stars & recommend the app!

chargeFUZEvendorportal
United States
About 5 hours using the app
May 4, 2023

Geniale Hilfestellung, Anleitung. Wir haben mehrfach einen Termin ausgewählt und dann direkt die nötigen Einstellungen vorgenommen. Funktioniert prima. Würde ich immer wieder empfehlen! Danke Siva!

Gräfin von Zeppelin
Germany
8 months using the app
Logbase replied May 4, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

March 16, 2023

We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!

Folk Kombucha
Denmark
4 months using the app
Logbase replied March 16, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you!!

August 24, 2022

Siva is very helpful during the setup and the possibilities of the app are great! We use this app to offer different shipping rates at advanced conditions, which is not possible in the standard Shopify backend.

Strictly Limited Games
Germany
4 months using the app
August 5, 2022

Wir sind gerade in der Testphase der App und können sie nur empfehlen. Besonders der Support ist hervorragend. Annie hat sich jederzeit meinen Anliegen und Problemen gewidmet und hat immer eine passende Lösung gefunden.

OMFORMO
Germany
8 days using the app
May 18, 2022

Amazing App and the customer service Rajkumar is even better. Shopify Help Center recommend this app to us, and this app really meet our problem! They can enable shipping rates with multiple rules based on the billing amount.

XTeamwear
China
About 5 hours using the app
May 10, 2023

Raj was super kind and very helpful. With my approval, he took control, fixed my problems and explained it all to me. It saved me so much time. This app with its support help service is great and fits many different shipping needs.

Croque Paysage
Canada
13 days using the app
Logbase replied May 11, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

October 16, 2022

Danke Shiva für die SUPER Unterstützung. Er hilft bei jeder Frage sehr schnell und professionell weiter. Da die App sehr viele Einstellung zulässt und ich mir am Anfang da echt schwer getan habe. Aber alles wurde perfekt von Ihm gelöst! :)

Aqua-Birne
Germany
11 days using the app