Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

Edited January 24, 2025

Vignesh

Axess
Belgium
3 months using the app
Logbase replied November 26, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

February 12, 2026

Fast, uncomplicated & the best results - great work!

Schweng Shop
Germany
12 months using the app
Logbase replied February 12, 2026

Thank you so much for your 5-star review! We truly appreciate your kind words. Your feedback means a lot to our team and motivates us to keep improving and delivering the best experience possible🙂.

January 21, 2026

Ottima app!

MedaHome
Italy
11 months using the app
Edited November 28, 2025

The service is great. To set up the rates on your own is very challenging.

Camba Bavaria
Germany
6 months using the app
November 6, 2025

Good service and pricing

ZetHet
Netherlands
About 3 hours using the app
October 28, 2025

Great Suport Barath

Hemochfritid24
Sweden
2 days using the app
October 17, 2025

very good service!!

LerobShop
Italy
38 minutes using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 15, 2025

Durkesh very lovely guy. Amazing experience!! <3

Jenifer also lovely person. Amazing experience too <3

Spiegelmax
Germany
1 day using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

August 11, 2025

Perfect App with support (Dukesh)

abxone
Germany
28 days using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 15, 2025

Great service, I recommend it.

MASURIA WILD
Poland
About 20 hours using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.