Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

Edited May 16, 2023

The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya

Altmühl-Wochenmarkt
Germany
About 1 hour using the app
Logbase replied May 16, 2023

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

March 17, 2023

I some dificulties with setting up the ranges of Zip Codes that I could offer the specific method of shipping and they gave great support and helped me to setup. Thank you guys!

Aroma D'Alma
Brazil
About 19 hours using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

Edited November 21, 2025

Great help from Durkesh Raja :) Saved the day!!

HEIMR LIVING
Norway
15 days using the app
Edited June 24, 2025

I have been using this app for another website and was very pleased so started using it for another website. Must say, this company's products and services are excellent. Special thanks to Vinduja for going through everything and providing an amazing service. Will always use Logbase for shipping. Thanks

Edited: 24th June 2025 - I have been using it since few years for 2 of my websites and the service is just amazing. Durkesh resolved the issue quickly. Thanks

Carvers Interior
United Kingdom
About 1 year using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 6, 2026

Batten Home
United States
4 days using the app
July 13, 2026

Emlid B2B portal EU
Hungary
11 months using the app
September 8, 2026

Canoof.nl
Netherlands
3 months using the app
August 25, 2026

LucaCarMods
Netherlands
About 16 hours using the app
June 15, 2026

Kipdirect
Netherlands
5 days using the app
April 30, 2026

SRFACE / The Ultimate Wetsuit
Netherlands
Almost 2 years using the app