ShipX ‑ Shipping Rates & Rules

The best service and support I have ever experienced on any platform. EVER. Hands-down. Thanks to Siva. Siva was excellent, very knowledgeable, very patient and thorough, and great at communicating. He educated me on the new AI-based packing algorithm and helped me setup some tricky packaging scenarios. The new AI-based packing algorithm is a game-changer - it calculates your customer-facing shipping rates very accurately without having to create endless scenarios. I haven't seen anything else like it and I've tested a LOT of shipping calculators recently. I can't recommend them highly enough. Ten starts out of five!

WOW! This Shopify App is AMAZING! Nithish spent 2 hours helping us setup the shipping rates. If you have a complex shipping need then I throughly recommend this app! We are based in the UK and our couriers divide the country up into 8 zones and we have products that range from a Certificate to several tonne machine so the shipping rates have to be correct. Thanks SO much for all your help Nithish

Shipeasy is a great app that perfectly addressed the needs we had with our shipping rates, as we have multiple rules based on products and needed a solution to account for combination carts with multiple products with different rules. Shipeasy provides a fantastic, reliable solution for this. Their support team is also amazing, we had a lot of questions getting started but they were quick to reply with helpful instruction.

Only been a few weeks but so far so good. Vignesh with support has been very helpful and they are available same day when you need them. We use the app for setting up unique rates for our foreign markets.

We had a fairly complex setup that we needed to accommodate, and the Logbase team supported us the whole time, while we did A LOT of trial and error to get things configured the way we wanted.
The app is easy to use (once you understand a few nuances) and the team is phenomenal with help! Vignesh was an amazing help!!!

Great app for more complex shipping rules that Shopify can't accommodate. We are using it mainly to set different shipping rates for each supplier and ensuring the customer is only charged one delivery charge where they order multiple items with different shipping rates. The support from Vignesh has been great, very quick to respond on the Live Chat and always manage to resolve any issues quickly. They also offered a free Zoom call to help get everything set up, which was invaluable.

Needed some help to set up the rates for my scenarios. At 7am, I reached out to the live chat. Connected immediately with Janani. She was very knowledgeable and helpful. She connected to my Shopify account and helped me figure out my issue. In minutes, it was resolved. Amazing support. Can highly recommend this app. PS. I have been using this app for nearly a year now, and it's so useful.

Feb 2026. Contacted support today for help with volumetric shipping rates. Was helped by Natish. He helped me sort everything out. Now its perfect. Thank you.

This app worked perfectly for our business in order to combine delivery rates for multiple products so we were not overcharging for delivery and remain competitive. It was not easy to set up so I contacted support and Vignesh was able to help me with set up. I recommend Durkesh.

I needed help working out how best to setup some complicated shipping rates - I wasn't even sure it was possible!

I jumped on a Zoom call with Durkesh, he was able to get the rates working properly and explained how to setup the rules to enable me to develop them further.

I believe this is the best shipping rates app for shopify!

Vignesh provided fantastic service. He has been great in helping me set up our complicated shipping rules for our website. I also have to say the app is great. It takes a little time to learn how to set up scenarios and rules, but once you do, it's super easy to use. If you are stuck, just reach out to support.