Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

January 22, 2026

Customer service and support is really very good. Durkesh was great

Angelucci 20th Century
Australia
Over 3 years using the app
March 3, 2026

Phantastische App, um verschiedene Versand- Tarife und -Szenarien zu verwalten. Ich kann wirklich jedes Szenario damit realisieren und wenn es mal ein problem gibt, hilft einem der Support innerhalb von Minuten, wie gerade eben... Danke an Vinduja und das ganze Team!
Komplette Empfehlung

Solar Fake
Germany
10 months using the app
January 21, 2026

Durkkesh is really helpful!

Lavivid Hair
United States
About 24 hours using the app
January 21, 2026

Great Experience with ShipX, I have been using for 2 years, and it helps me a lot. Special thanks to Nithish for your support !

CPC - Cartes Pokémon, One Piece & Yu-Gi-Ho !
Japan
Over 1 year using the app
January 20, 2026

Great Customer support. Nitish was very friendly and helpful.

Leaves of Dawn
Belgium
13 days using the app
January 18, 2026

Janani is very helpful and explained everything very quick. soft spoken.

Box of India ANZ
Australia
10 months using the app
Logbase replied February 12, 2026

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

January 16, 2026

We would like to commend Ms. Vinduja from ShipX for her excellent support in resolving our Shopify delivery concerns. She was patient, attentive, and highly knowledgeable making the setup smooth and stress-free. She took the time to explain every detail and ensured that our questions were answered. We’re very satisfied with the assistance we received and thankful for her great customer service!

Jacsons'
Philippines
1 day using the app
January 15, 2026

Bindu was very helpful on app set up!

Four Roses
United States
About 18 hours using the app
January 13, 2026

Deepan was awesome today... Help me set everything up quick and easy.

BCE Cleaning Systems
United States
3 months using the app
January 12, 2026

Durkesh was very helpful - solved all my problems - highly recommend!

Shakewell
United States
About 1 month using the app