Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

January 12, 2026

Deepan was very patient and helpful and walked me through the whole process. I like the ease of ShipX for different rates that Shopify will not do.

Pure Wakesurf
United States
3 days using the app
January 12, 2026

Had an issue with one of the rates we had set up and could't figure out how to fix it - used the online chat and Durkesh was quickly able to fix the error we were having. Really pleased with the app and the customer service

Deal4Doors
United Kingdom
Over 3 years using the app
January 9, 2026

i would recommend shipx is very good app and very good support . mr jignesh has support to me very smoothly through the set up process.

Akshay Gems
India
2 months using the app
January 7, 2026

Vignesh was very helpful, walked me through each step to get all the proper settings situated so we could offer calculated rates to customers in Alaska, Hawaii and Puerto Rico. Thank you!

Drive At Home | USA
United States
9 months using the app
January 7, 2026

So far, seems to be working now. Integration with Shopify was problematic at first. Spent a lot of extra hours getting it right. But the support was very responsive and got it handled. All seems to be working very well now.

Ponderosa Meat Co.
United States
4 months using the app
January 6, 2026

Fantastic app, and amazing support from Durkesh - would highly recommend!

Residential Gates
United Kingdom
About 4 hours using the app
January 1, 2026

Jeniffer was so much helpful

Taif Al Emarat UAE
United Arab Emirates
37 minutes using the app
December 31, 2025

Durkesh gave the best support ever

עולם השינה של עמינח
Israel
3 months using the app
Edited February 25, 2026

Great customer service from Barat!
Easy Shipping Logic Updates!

Mycube B2B
United States
About 2 months using the app
Logbase replied January 5, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our service.

December 26, 2025

Vignesh has been awesome. Very responsive and customer-oriented demeanor. Customer support definitely a five-star service.

Imperi
United States
2 days using the app