Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

November 26, 2025

Thank you Deepan for the help

Influxer Merch
United States
About 24 hours using the app
November 26, 2025

Natish was amazingly helpful! Just getting started with the pp and he made these first steps super easy!

CaroQuilla
Canada
About 1 hour using the app
November 26, 2025

Siva was a great at helping me setup FedEx rates to show at checkout. He initiated a Zoom call and walked me through the entire setup. Thanks again, Siva

Oeuf
United States
Over 1 year using the app
November 26, 2025

Durkesh was very helpful and patient with my request for help. He worked his magic in a very short time on a problem that took me some time to try and work out. Thanks again.

Tile Addic
Australia
About 7 hours using the app
November 25, 2025

Barath was really helpful with setting up the ShipX app. Thank you - love the app.

ESTTAC
Estonia
2 days using the app
Edited July 20, 2026

Great support from Shwetha. Scenarios created based on product exclusion, based incremental value and weight based shipping.

Grocery Wala
United Kingdom
Almost 2 years using the app
November 24, 2025

Great tech support. This app helps you solving common problems with different postcode rates. It's a difficult area to do it on your own, but with the invaluable help of Nithish Kumar I'm getting close to a solution. Thank you Nithish!

Portugal Best Wines
United Kingdom
5 days using the app
Edited December 5, 2025

Vignesh was very helpful and answered all my questions very well. Very nice and helpful.

Durkesh was an incredible person that really helped us a lot. We are very greatful to have him help us out.
Deepan was very very helpful. One of the best support people I have ever gotten. Walked me through step by step on how to get this done right. Thank you!

Siva from Ship X is an amazing support person. Provided the help that we needed. He went above and beyong the expectations that we had. An incredible person. I highly recommend.

Vague Rods
United States
7 months using the app
November 19, 2025

Barath was helpful in carrier rates setup

Glow Surfaces LLC
United States
1 day using the app
November 18, 2025

Excellent service. After having trouble getting the app to do exactly what we needed, after a quick chat with Deepan the problem was solved quickly. This app is perfect for us.

Grasmere Garden Centre
United Kingdom
3 months using the app