Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

November 14, 2025

Barath was a great help. Thank you.

KatieJNYC
United States
7 days using the app
November 14, 2025

Vignesh has given me the BEST support in under minutes, solved all my problems and helped me used the app. Thank you , really

Bendito A
Argentina
About 1 hour using the app
November 14, 2025

Amazing help from Jennefer who helped me to set up all my remote postcodes around the UK and simplify my existing setup too. Thank you so much.

Door Furniture Direct
United Kingdom
17 days using the app
November 13, 2025

The support staff take plenty of time for you and respond quickly. My issue was resolved quickly.

LEAF Verlagsshop
Germany
About 2 hours using the app
November 13, 2025

Deepan was a great help. He walked me through all of the steps for setting up the app and going live. I could not have done this without his help! Great app for separate shipping charges per item on Shopify.

Gaido's Gift Shop
United States
1 day using the app
November 12, 2025

Deepan was incredibly helpful in assisting us with doing a lot of tinkering. Big shoutout to him for taking the extra time in guiding us through the entire cart. Worth the time!

The Big A## Calendar Co.
United States
20 days using the app
Edited November 12, 2025

Although the app did not meet our needs. Every effort was made to align nonetheless.
Very professional and helpful to walk through all the options.

Vach Cittoni
Canada
2 days using the app
November 8, 2025

Deepan was great with the assistance. Thank you ShipX!

Canales Furniture
United States
3 months using the app
Edited November 10, 2025

I really glad full have a person like Deepan, Who was answering all my stupid questions and listened everything clearly and helped me a lot to setup everything to setup my requirements. ShipX is really helpful for all the shipping conditions.
And Later on I got one more interaction Durkesh for updating the prices and other conditions, I'm really feeling happy with their support and guidance.

Daily Taaza Food Products
India
12 days using the app
October 28, 2025

Bindu from customer service promptly understood and resolved my concern about restricting shipping zones for specific product categories. I appreciate the help.

Fi Shop
Taiwan
1 day using the app