Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

October 16, 2025

Vinduja was extremely patient helpful with setting up this app
So far this app seems great
Recommend

Dominator Sports Australia
Australia
3 months using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 16, 2025

Durkesh is amazing! The app has features that other apps dont and it has really helped us solve our shipping issues that charged our customers double the rate due to multiple locations. Hats off to the app and the team! would highly recommend.

Stories Flooring
United Kingdom
2 days using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 15, 2025

Barath was super helpfull, custom developement worked perfect , setting up was easy and fast.

La Cordée
Canada
About 2 months using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 9, 2025

Jenifer Joys was really helpful and answered all my questions.

Fenlux Shop
Australia
6 months using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 8, 2025

The app is easy to setup and understand. When I struggled with something I went on a zoom meeting with Durkesh and he was very helpful and patient.

Linda's Place Bundall
Australia
2 months using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 3, 2025

Nitish was a great help in guiding us through the set up

ReTeka
Australia
About 10 hours using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 2, 2025

Durkesh was very helpful and knowledgeable.

ES Kids Wholesale
Australia
2 days using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

Edited October 29, 2025

Vignesh was extremely helpful, courteous and professional! I'm much more confident with the product now.

Wondermints Store
United States
30 days using the app
Edited October 6, 2025

Nithish and Durkesh were super helpful setting up our scenarios and the app has the capability to handle the variety of shipping options we required across our large catalogue of products.

Goodwoods Saddlery
Australia
About 1 month using the app
September 26, 2025

Deepan was very helpful in helping me setup the ShipX app on my Shopify profile. I find the app perfect for our needs, and not too complicated to setup. Thank you!

Emballage tout
Canada
1 day using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.