Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

September 11, 2025

Nithish was very helpful and enabled me to set up the app within 30 mins, it seems to be working fine, they offer 24 hour support and zoom links to help you out, excellent service

Streetbrawl Clothing
United Kingdom
About 3 hours using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 10, 2025

Deepan was really helpful with understanding and setting up flat rates. Thank you so much for your help!

preservewholesale
United States
Almost 2 years using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 9, 2025

Jenifer was very helpful

Canape King
United Kingdom
25 days using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

Edited October 2, 2026

This plugin solved the problem perfectly. Special thanks to Varatharaj, who helped me throughout the process until the problem was solved. He was very enthusiastic and responded in a timely manner. Thanks to Varatharaj!

CYCROWN
United States
About 1 year using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 7, 2025

Durkesh helped me get set up for our furniture store! really appreciate it

Fresh Start Furniture
United States
About 20 hours using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

August 26, 2025

Its very easy to setup and very friendly, Also support team are amazing thank you Rajkumar for your support

Qamhawey Shop
Egypt
About 1 year using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

August 19, 2025

Thanks Jennfier for your assistance

AU Wizard Fire Pits
New Zealand
9 days using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

August 18, 2025

Deepan was great in setting up my rates and testing the different scenarios. Great APP!

NetCanvas
South Africa
About 19 hours using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

Edited September 1, 2025

Barath and Durkesh was very helpful and solve the issues we had quickly! Great service!

Ernest Doe Country Store
United Kingdom
3 months using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

August 15, 2025

Very good service in helping you get set ip. Barath was very helpful on email & on the calls. Would definitley reccomend.

GOLDEN
United Kingdom
9 days using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.