Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

July 16, 2026

I had a hard time setting up the ShipX App because I was impatient and looking for instant success. The support team was quick to help and together we successfully set everything up.

VASCAAquariumSupply
United States
1 day using the app
July 15, 2026

Very good app with helpful features like the cart subtotal discounts and more. Vp was very helpful with setting up the app.

NZ Wizard Fire Pits
New Zealand
2 days using the app
July 7, 2026

excellent customer support from Barath. We use carrier based and Product based setup.

Ganong Chocolatier
Canada
14 days using the app
July 6, 2026

Deepan gave us great guidance with implementing 5 different product group scenarios.

Lowfeld Soul Food LLC
United States
9 months using the app
October 15, 2026

The rules work great and the support is solid.

Advance LED Supply
United States
6 months using the app
June 29, 2026

I ran into a scenario I could figure out, Deepan got on a zoom call and helped me set things up quickly.

The Gardener's Workshop
United States
Over 1 year using the app
September 25, 2026

Helped me very quickly. `very happy and good service

Claroo.
Netherlands
1 day using the app
September 17, 2026

Very Helpful Varatharaj

Delta House & Home
United Kingdom
29 days using the app
Edited September 1, 2026

ShipX app works with Product based rates and it is very easy to configure the setup. The support was easy to contact and the help was very satisfied.

Bullmart
Hong Kong SAR
2 months using the app
September 9, 2026

This app is helpful if you have tricky shipping rules

Phillips and King
United States
7 months using the app